WHEN CAN I EXPECT MY ORDER
We strive to process your order as quickly as possible in our warehouse. We rely on our warehouse and shipping carriers like USPS, FedEx and UPS to deliver your order to you as efficiently as possible. On rare occasions this does not happen. We totally get and understand your fustration in these times and are committed to getting your order to you as quickly as possible.
Shipping to Alaska, Hawaii, or APO, FPO, or DPO Addresses
Standard Shipping Deliveries may take longer–up to 21 days for APO, FPO, or DPO addresses.
SHIPPING METHODS AND CARRIERS
Based on our experience, we have made shipping easy for you by having all orders shipped the same way. It is not possible to specify a preferred carrier when placing your order.
SHIPPING TO ALASKA, HAWAII, OR APO, FPO, OR DPO ADDRESSES
Shipping method choices may be limited to these areas.
SHIPPING TO A P.O. BOX
We do ship to P.O. boxes.
Signature is NOT required upon delivery required. Please be sure to ship your orders to a location where someone can be present to accept the delivery. This will reduce your risk of losing your order. If no one is home during the day, we highly recommend that you use your work address for shipping. You can also leave a note for the delivery driver with instructions to place your order in a secure place.
HOW MUCH DOES SHIPPING COST?
*In the event that additional charges may apply, we may modify your order and notify you after the order has been processed.
WHAT IF THE ESTIMATED DELIVERY DATE HAS PASSED AND I STILL DON’T HAVE MY ORDER?
Please check this information if available and read through the following options:
Before contacting us about your missing order, please confirm that you have followed the steps above. In this case, we will initiate an investigation with our warehouse and the shipping carrier. Please be patient as this process takes up to 7-10 business days.
If you have a tracking or delivery confirmation number, you can track your package via the shipment confirmation e-mail. The shipping method and carrier for your package will be listed in your account and in your shipment confirmation e-mail. If you need to contact the carrier, you’ll find contact information below.
WHY YOU MAY NOT SEE TRACKING INFORMATION
CARRIER TRACKING AND CONTACT INFORMATION
Note: Each link below will take you to an external website.
|Carrier||Tracking Information||Contact Information|
U.S. Postal Service